Benefits

  • Vicidial is completely open-source no per seat licensing, lower TCO (total cost of ownership)
  • No limitations, like number of agent or number of campaigns etc.
  • Fully scalable, Expand with your call centre all you need is either more RAM or add servers.
  • Vicidial can be integrated with 3rd party application like CRM, ERP, Ticketing system or SMS marketing software etc.
  • Low maintenance cost, based on linux system no need to do virus, spy-ware clean up, supported by large community. Vicidial engineers are not expensive.