Auto & Predictive dialer
Live lead generation
Phone Polling, Surveys and Voting
Workforce Management Integration
Voip for call center
Virtual Numbers DIDs
VoIP optamized Networking
Business Class Routers
VoIP Optamized Switches
So long as new ideas are created, sales will continue to reach new highs.
Vicidial is not a software that you can run on any thing. A successful and technically advanced call center requires thorough planning. This include right hardware for server and network components. Contact us today to discuss all about it. We understand complexities of a call center and different disciplines lie there in. Learning the first step is very important it will also enable you to see expansion possibilities for future.
Our tech support is provided by real engineers unlike CSRs. They are the people who build the system and knows its ins and outs. There is no level-1,2,3 model here, just one level to rule them all. If you enroll for monthly subscription then our tech person can troubleshoot live. Live support is currently available for US shift only. Our tech team works close with you making them professional yet flexible.
Want to upload sales directly on client portal, bid on an escrow for each sale using ping-tree technology or just upload sales in custom format on your own server is not a problem. We develop all of that sort. Send dtmf before transferring call to agent or run a script directly from your phone to name a few.